Vendor:
Moondrop

Moondrop Chu

Name: Moondrop Chu
Brand: Moondrop
SKU: Moondrop-CHU-MIC
Price: 31234.0 KRW
Availability: OutOfStock

High Performance 10mm Dynamic Driver IEMs

An Entry-Level Killer Set

10mm Composite Diaphragm Dynamic Driver

Accurate Calculatioof Acoustic Coupling Cavity

Premium Moondrop Spring Tips

Ergonomic Design

Mic: With Mic

With Mic

No Mic

₩31,234

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Enjoy free shipping to South Korean*

Please refer to our shipping FAQ to see if you apply.

30-Day Return Policy

For Factory Sealed, Non-Customized Products.

Moondrop Chu

An Entry-Level Killer Set

Moondrop has years of experience in tuning and creating single dynamic driver earphones. The latest CHU is designed to be an entry-level killer set with exceptional clarity and performance. It complements different genres of music well with its nicely detailed and lively tuning.

10mm Composite Diaphragm Dynamic Driver

Moondrop has equipped the CHU with a Nano-Crystal Coating Composite Diaphragm Driver unit. The high-performance composite cavity with high-frequency phased waveguide leverages a N52 Nd magnet internal magnetic circuit and 0.035m ultra-thin imported CCAW sound coil to obtain high energy conversion efficiency, and deliver outstanding performance with full dynamic range and rich details.

Accurate Calculatioof Acoustic Coupling Cavity

In order to match the frequency response as closely as possible to the VDSF Target Response, the acoustic coupling cavity needs to be carefully controlled. Through volume and dimension calculation, FEA finite element simulation and 3D printing experiment verification, an acoustic coupling cavity has been created which can accurately reproduce the ideal frequency response.

Premium Moondrop Spring Tips

The package of Moondrop Chu earphones includes their latest launched Spring ear tips. These are premium silicone ear tips that are known to provide a super comfy wearing experience for the users.

Ergonomic Design

As a earphone brand, we’ve been collecting lots of data and making improvements on the design. Combined with excellent ergonomic design, it will not feel uncomfortable to listen to music for a long time.

Inside the Box

1 x Moondrop Chu
User Manual

1 Year Warranty

The Moondrop Chu Comes with a 1 year warranty on the In-Ear Monitors and 3 month warranty on the cable.

Warranty & Returns

Shipping Policy

Technical Details

Impedance

18Ω

Sensitivity

120dB/Vrms@1kHz

THD

≤1%@1kHz

Frequency Response Range

10Hz-35kHz

Effective Frequency Range

20Hz-20kHz(IEC60318-4, -3dB)

Authentic Products

Linsoul Audio is the authorized distributor. All products are authentic and genuine.

Free Shipping

We are located in China but send our products to South Korean for free. T&Cs apply.

SHIPPING FAQ

1 Year Warranty

We provide 1 year warranty for the all products except the cables and accessories*.

Warranty POLICY

Online Support

Need help?, we are here to assist you Monday - Friday: 09:00 – 18:00 (UTC+8)

Good sound while it lasted

Very disappointed good sounding earbuds ruined by a filter problem that this company is aware of. Definitely not a good thing if the devs are not aware gotta be pretty nearsighted to miss the obvious reviews. Quick reddit search claims it's the filter screw attachments and sure enough once I removed the filter the messed up earbud gained a volume output of almost 3-4 times what it had. They were not like this out of the box why is this still a problem with this product. I barely used them a week and I'm having issues many many other are also having online.

Too harsh and shouty, even for neutral-focused earphones

I wanted to love these, and to be fair they have a lot of good qualities: The Chu's are very comfortable, well-made, and stylish. The tips are different compared to most others from cheap IEM's as they are more grippy, but this allows them to stay in the ear securely even without over-the-ear hooks.
But the sound is what really holds them back for me. It's very harsh and shouty, and forward in the mids and trebles, so bass feels a lot lesser and my music sounds more hollow. Even when using a more warm-sounding source like several of my USB-C DACs, the low end sounds underwhelming. I also think they lack the soundstage needed to make neutral sound good.
While they would appeal to people who like neutral sound, for genres like electronic and jazz which need a more forward bass presentation, these are not a good fit.

Happy customer

Moondrop Chu are excellent for the price. Audio quality is too good to be true and i have been using them daily for 2 months. Material feels strong. These are a bit heavy but stay in ear even if you are running. Only negative is that ear canals stretch some after a lot of use at least for me. But arent uncomfortable so its fine.

Great Sounding but better options out there in my opinion

I like the neutral sound and the fit is quite good. Personally prefer the 7Hz zero though since it has a much nicer included cable (that is removable by the way) and fits my ears better. They also don't sound that different in my opinion

Moondrop Chu after 2 months

The sound of these in ears is great, especially considering the price. But the fit doesn't feel as great. The problem is that when the iems ar seated in the ear after half an hour they start to dig into the ear. Apart from thesr are a great choice

Amazing IEM!

They are great sounding IEM’s at a price that is affordable compared to the competition. 🙏

Moondrop Chu

dont recommend

they sound good, look good and feel good. Would be 5 stars, but the left side went quiet out of the blue. I don't recommend these, unless u wanna buy a new pair every couple of months or so.

Hello there,

We are sorry about your problem.

Our team has sent you an email to follow up on the situation,please feel assured that we will try our best to help you to fix the problem.

Once we confirm the condition and the issue position, we will try our best to help you with it. Please do not worry.

If you encounter any problems in the future, we sincerely suggest that you contact us via email (support@Linsoul.com)at the first time,because we can solve your problems in a more comprehensive way.

We are looking forward to your reply and are ready to issue further help.

Have a nice day!

Pleasantly Surprised

The Chu are surprisingly sharp and clear for iem's at this price. The cable is fairly nice, if a bit unruly. Bass is lacking somewhat, but is present enough to be heard while mids and highs are well presented. Comfort is also a high point, as I can wear them for hours gaming or listening to music and almost forget I'm wearing them.

One of my favorites

I was looking a decent pair of IEM for using them when outside home. CHU did deliver a great performance on sound (music and calls) 5/5 for me especially in this price range.

1 2

Shipping Policy

Which countries do you ship to?

We are generally able to ship to most countries via Express Shipping, and many countries via Standard Shipping. You may clarify this with our team to check whether Standard Shipping is available to your country.

We cannot ship to addresses that are "PO boxes or APO/FPO".

*Note: Generally, we can only do Selected Shipping to India and Russia. We can only do Express Shipping to Africa, Argentina, Hawaii, Kuwait, Mauritius, Montenegro and Sri Lanka, to name a few.
This may be subjected to changes due to unpredictable issues such as Covid, war, and etc.

How much does shipping cost?

We have two shipping methods - Standard Shipping and Express Shipping.

Standard Shipping is free for most countries, while Express Shipping is 15-35USD depending on your country. If your order is over 270USD, Express Shipping is free*.

*This applies for most countries. However, large items such as headphones and desktop DAC/AMPs (e.g. HarmonicDyne G200, MUSICIAN MDP-2, and etc.) are excluded.

Shipping fees exclude import taxes or processing fees that may be applicable for your country. Linsoul is not responsible for such fees. Should you refuse to pay the tax/customs fees, shipping fees will still be deducted from the amount paid for thetwo-way freightcharges. The cost of the freight charges may be more than the amount reflected on your order due to tax and other miscellaneous fees.

Some parcels claimed to be “returned to the seller” may be destroyed by the post office or customs officers when buyers refuse to accept their parcels or fail to pay for their taxes.No refundwill be processed for such cases.Standard Shipping via YunExpress is a tax-inclusive option for some countries. However, Linsoul will not be responsible for additional administrative or handling fees charged by your local courier company or customs. Please kindly check this with your local customs.For certain remote areas, there may be additional charges via Express Shipping. We will contact you if there is a need to make additional payments. Please contact us before placing an order, should you have any queries regarding shipping.

How long does it take to receive the order after it is placed?

For in-stock products, your order will be shipped within 3 working days. You may check with our staff regarding the in-stock status of any products.

Customized items will take a longer time. Please contact our staff for more information.

On normal non-sale days, once your parcel has been shipped out:

For Standard Shipping, it takes about 2-4 weeks for items to be delivered after shipping out. For some countries, it might take up to 2-3 months, depending on your country, its customs and other factors.* The duration for transit is something beyond our control. Linsoul will not be making refunds for such cases. Please consider an upgrade to Express Shipping or keep the waiting time in mind.
For Express Shipping, it takes about 3-7 days for items to be delivered after shipping out.

*Note: Timings might be affected due to festive seasons or other unforeseen circumstances

What happens if the parcel has been shipped but not delivered?

First, kindly contact your local courier using the local tracking number.
If your parcel were to be in transit for at least 3 months, it may have been lost in transit.
For orders below $50USD, you may either opt for a one-time reshipment of parcel OR a full refund of the amount paid in cash via PayPal/Credit/Debit card.

For orders above $50USD, we will only process a 50% refund of your order paid in cash via PayPal/Credit/Debit card. Should there be any concern about Standard Shipping, you are encouraged to opt for DHL Express Shipping instead.

Customers are to bear the consequences and fees incurred, if the parcel was undelivered due to any of the following situation:

Wrong address or phone number provided by recipient
Recipient was uncontactable when courier company contacted
Refusal to sign for the package by recipient
Lost or damaged parcel because recipient opted for “no-signature delivery”
Refusal to pay for the local tax/processing fee by recipient
Refusal to provide supporting documents for custom clearance by recipient

Who will pay for the import tax/custom fees

Customers have to bear any form of custom/import/processing fees that are applicable for your parcel.

Should you be unwilling to pay for the fees and reject the delivery of the parcel, you will still have to pay for the shipping cost. Linsoul will only refund the amount of your order after deducting the two-way shipping fees incurred.

What shipping companies do you use?

Customer Support

How do I get help for my order?

Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order.
As our Support Team might not be available during non-working days and weekends, please place your order wisely.
Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (Support@Linsoul.com) or website chat. We will help you with the changes if that could be done.

In general, upon receiving your parcel, please confirm the contents of the package and ensure that the package is in good condition before signing for it. All customers are strongly advised to take an unboxing video of their parcel and packaging when opening their parcels and products.

For faulty/missing items, please send an email to support@Linsoul.com for after-sale services. The following details are required.

Send an email to support@Linsoul.com with an appropriate Subject Title
Provide your order number and state the issue clearly
Attach photos and videos to show that your product is faulty/missing. Shipping details on the parcel packaging have to be clearly visible.

If the photos/videos provided are insufficient to prove the stated issue, we will enquire more. Once the issue has been confirmed, we will arrange for a replacement, partial refund or a full refund (where applicable). For incorrect products, Linsoul reserves all rights in deciding whether you need to return the incorrect item or not. Please kindly contact us via email first. Our team aims to review your email within 3 working days.

For other queries, the fastest way to contact us is via our website or Discord

Linsoul Audio will not be responsible for parcels that have been damaged during the transit process.

Do I get tracking details for my order?

After placing an order, you will receive the order confirmation email. After your order has been shipped out, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.

For more than 1 orders placed under the same account and shipping address, Linsoul will automatically combine the orders and ship them out via one tracking number. Should you have special requests to have the orders shipped separately, please kindly contact us via Discord or our website's chat. We will do our best to help.

How do I cancel my order?

Cancellation or/and modification of orders can only be done manually via our staff, provided that our Warehouse Team has not processed your order. Orders that have been shipped cannot be cancelled and modified.

As our Support Team may not be available during non-working days and weekends, please place your order wisely as support cannot be guaranteed for such requests.

Should you really need to cancel or/and modify your order after purchase, please contact us via our support email (support@Linsoul.com) or website chat. We will help you with the changes if that could be done.

30-Day Return Policy

Where should I send the product for the return process?

When must the product be returned after receiving the RMA form and details?

After receiving the return instructions from us via email, kindly arrange the return shipment of the parcel within 5 working days, and update us with the tracking link via email again. Failure to do so will result in a cancellation of the return process.

When will I receive my refund after returning the product?

In most cases, after receiving and inspecting the returned product, your refund will be processed within 5 business days. Refunds may incur a currency exchange loss or transaction fee, depending on your source of payment (e.g. Bank or PayPal). Linsoul will not be responsible for such fees.

Moondrop Chu